International Shopping

Terry Rich is a proudly Australian owned and operated company, but our products are loved all over the world and we are proud to offer delivery across the globe. We ship with first class international couriers who provide fast delivery and a tracking service so you can see where your order is up to.

Our website allows you to change the currency to display in the currency for the country you live in, but the actual purchase will be completed in Australian dollars.

If you have any questions or concerns about shopping internationally, please feel free to be in touch and we will gladly help you out.

Important information regarding Customs, Taxes and Duties for international orders.

It is important to note that some international orders may incur taxes and duties payable on delivery as determined by the customs agency within the destination country. Many countries have a low value threshold for imports meaning that orders valued below a certain value do not attract any taxes or duties. In Australia for example the low value threshold is $1000 which means that any goods coming into Australia with values less than $1000 are free from any customs taxes or duties. This threshold is similar in many countries, but if you are unsure about the rules in your destination country we encourage you to check with the local customs agency for that destination. Most answers can be found with a quick Google search. It is also our experience that the practice of enforcing customs rules and regulation also varies significantly by destination and even within destinations, so local knowledge and experience may also be a helpful guide. If charges are deemed payable when they pass through customs they must be paid by the receiver before they are released for delivery.

When ordering from, the recipient is the importer of record and must comply with all laws and regulations of the destination country. As Customs policies vary widely from country to country you should contact your local customs office for further information if you are unsure. We like to remind our international customers that they are responsible for assuring that the product(s) ordered can be lawfully imported to the destination country for delivery.